Tyler’s service is always on point, thanks Pat for a job well done today installing our new hot water heater. Office staff always super great. My only complaint is there were rebates listed on the website which I did not qualify for? You should be clearer about what qualifies.
We had an outstanding experience with the team at Tyler! Our project was a big and complex one--transfer from oil to natural gas, a new boiler, relocation of baseboard heating elements, ductless AC system throughout the house, and new smart thermostats. Tyler was fantastic from start to finish: Donny was super knowledgeable about all our options and helped us devise exactly the right plan--he answered all my questions (some more than once!) and was very responsive to my messages; Cinda seamlessly coordinated all the elements of the installation (including, in addition to Tyler's employees, various city inspections, electricians, oil tank removal, and more) and easily kept track of all the details; Vincent and Frederick were tremendously focused and hardworking throughout the week-long installation--they were also conscientious, easy going, friendly, and thoughtful. The Tyler team was professional, knowledgeable, and easy to work with--it is a pleasure to recommend them highly. Thanks, Donny, Cinda, Vincent, and Frederick!
After calling multiple companies to get estimates for a replacement gas furnace boiler I selected Tyler Heating. The installers were on time and totally professional in their work methods. They also gave me detailed operation information on the system installed November 14 2020 . I would highly recommend this company for anyone who needs work on their heating systems. The office staff is the most responsive of any company I have used in the past and keeps you totally informed.
Had a different company scheduled to come clean out our furnace, guy came and said we don't work on oil furnace. Called Tyler Heating and the lady got us an appointment the same day!!! Technican Chris was awesome! I would highly recommend the company. Only downfall was the price for a cleaning was a little steep but the fact that they came the same say when other places are booked out for months was amazing. So thankful.
Always timely, polite, and professional workmanship: technicians go the extra mile to assess and resolve issues. Technician Chris is our "go-to" guy! Also, Jonathan came out once for maintenance service and then immediately came out again to replace a cracked condensate pump. His technical knowledge and concern for my welfare and the integrity of my home's heating system was very apparent and much appreciated! Thank you!