If you feel a bit uneasy about signing a HVAC service contract, it’s usually because you’re about to make a big investment in maintaining your air conditioning system. To ensure that you’re signing the right contract, our air conditioning and heat pump repair team at Tyler discusses what you need to do here:
Check How Routine Maintenance Is Done
Ideally, preventative maintenance should be performed at least twice a year, but it will depend on the specific needs of your air conditioning system. This is why some service contracts are more expensive than others. For example, if the pricing of a service contract is low, then the inspections will most likely occur just once a year. While this type of contract might appeal to you, this can be a long time for an air conditioning system to go without maintenance because its filter needs to be changed and system components have to be checked every few months to keep it in top condition.
Make Sure the Basic Parts Are Covered
Basic air conditioning, parts and labor for preventative maintenance are usually included in the service contract. Depending on the type of contract, additional repairs may only include parts, with the labor billed separately. Meanwhile, some contractors base the service contract pricing on the labor to carry out inspections, testing and cleaning. There will still be other consumables in air conditioning systems that will need to be replaced from time to time, such as air filters, belts and gaskets.
You can also get an all-inclusive contract that covers all parts, repair and labor. Of course, this type of contract will cost more, so you need to be sure that the contract spells out exactly what’s included. Talk with your trusted air conditioning and furnace replacement technician to learn how your system will be covered over time.
Avoid These Red Flags
- A price that seems too good to be true – When you’re offered a cheap air conditioning service contract, it’s often because the contractor is inexperienced and has missed something important, or is purposely underbidding with a seemingly detailed preventive maintenance program. Keep in mind that you get what you pay for, so you must learn how to evaluate and compare prices between different contracts.
- A poorly-detailed HVAC contract – Your preventive maintenance program, how it will be carried out, the warranty and parts covered, terms and conditions and even cost information should all be detailed in an HVAC service contract. A contract with just one or two pages can be suspicious, so make sure you get all the information you need.