When you install a new heating or air conditioning system, the HVAC contractor you choose may offer you an extended HVAC service agreement contract. These agreements provide certain benefits to homeowners, but it’s a mistake to think that all of them come from the same mold.
Here Tyler Heating, Air Conditioning, Refrigeration LLC, the leading contractor for AC and heat pump repair in the region, shares some basic things to look for in an HVAC service agreement.
Inclusions and exclusions – Sit down with your contractor and clarify what’s included and what’s excluded in the contract. Make sure that all of your vital HVAC components are explicitly listed on the service agreement. In some cases, contractors may exclude coverage of specific equipment due to disaster-induced failure.
Emergency service – What type of emergencies does the contract guarantee? How long will it take for an emergency to be dealt with? If your system is susceptible to critical failure and you simply cannot afford downtime, make sure that the emergency agreement has you covered. The best HVAC company suited to your needs will make sure your convenience is the number priority.
Responsibilities – Depending on the terms of the contract, you may end up being responsible for costs that you’re not aware of. Typically, if a failure is caused by your own negligence, repair expenses will not be covered. Read the terms outlining which party is responsible for additional repair costs carefully.
Frequency – How often will your system be inspected and maintained? What will the inspection cover? Before signing, make sure that the frequency of inspections matches the usage of your system.
Tyler Heating, Air Conditioning, Refrigeration LLC is the premier contractor for AC repair and furnace replacement. You can count on us to provide the highest quality of products and services for your HVAC needs. To schedule a FREE consultation, give us a call at (203) 378-4700 or complete our form. We’ll be ready to assist you.